Frequently asked questions

Products & specification

What is the difference between MR and BWP grade?

MR (Moisture Resistant) is for dry interior areas; BWP (Boiling Waterproof) withstands water and humidity, ideal for kitchens, bathrooms and structural use.

What are ViroKill and Firewall?

ViroKill is an anti-viral nano-surface that neutralises 99.9% of viruses. Firewall is a fire-retardant technology that makes panels self-extinguishing.

Are your products termite-proof?

Yes — our plywood and composites carry a two-tier preservative treatment that resists termites and borers permanently.

Ordering & quotes

How do I place an order?

There's no online checkout — request a quote on any product, and our team confirms pricing and availability and connects you with your nearest authorised dealer to fulfil it.

Do you offer One India One Price?

Yes — uniform nationwide pricing. Orders are supplied through authorised dealers across India.

Can professionals get trade pricing?

Yes — contact our team to set up trade pricing, bulk tools and faster project quotes for your projects.

Warranty & returns

What warranty do products carry?

Warranties range from 7 years to a lifetime depending on the product line; the exact term is listed on each product page.

What is your return policy?

Eligible items can be returned within the applicable policy window — arrange returns through the authorised dealer who supplied your order. See our Return & Exchange policy for details.