Frequently asked questions
Products & specification
What is the difference between MR and BWP grade?+
MR (Moisture Resistant) is for dry interior areas; BWP (Boiling Waterproof) withstands water and humidity, ideal for kitchens, bathrooms and structural use.
What are ViroKill and Firewall?+
ViroKill is an anti-viral nano-surface that neutralises 99.9% of viruses. Firewall is a fire-retardant technology that makes panels self-extinguishing.
Are your products termite-proof?+
Yes — our plywood and composites carry a two-tier preservative treatment that resists termites and borers permanently.
Ordering & quotes
How do I place an order?+
There's no online checkout — request a quote on any product, and our team confirms pricing and availability and connects you with your nearest authorised dealer to fulfil it.
Do you offer One India One Price?+
Yes — uniform nationwide pricing. Orders are supplied through authorised dealers across India.
Can professionals get trade pricing?+
Yes — contact our team to set up trade pricing, bulk tools and faster project quotes for your projects.
Warranty & returns
What warranty do products carry?+
Warranties range from 7 years to a lifetime depending on the product line; the exact term is listed on each product page.
What is your return policy?+
Eligible items can be returned within the applicable policy window — arrange returns through the authorised dealer who supplied your order. See our Return & Exchange policy for details.
